Privacy Policy

We are committed to protecting your personal data and maintaining trust with our customers. This policy outlines how we collect, store, use, and share your information.

What We Collect

When you register on our website or mobile app, we collect the following information:

• Your name, date of birth, address, email, and phone number
• Your login credentials (username and password)
• Payment details (credit card numbers, bank account numbers, etc.)

We may also collect additional data when you interact with our services, such as your browsing history, search queries, and location information.

Why We Collect Data

We use your personal data to:

• Verify your identity and age
• Process transactions and manage your account
• Personalize your experience on our website or mobile app
• Send promotional emails, SMS, and push notifications
• Improve our services and products

How We Protect Your Data

We take robust measures to protect your personal data from unauthorized access, use, or disclosure. These include:

• Using encryption (TLS 1.2+) to secure data in transit and at rest
• Implementing firewalls, intrusion detection systems, and regular security audits
• Limiting access to sensitive information to authorized personnel only

How We Share Your Data

We may share your personal data with third-party service providers who help us deliver our services, such as:

• Payment processors (to facilitate transactions)
• Marketing partners (to send promotional emails or SMS)
• Analytics providers (to improve our products and services)

However, we will never sell or disclose your personal data to unauthorized parties.

Your Rights

As a customer, you have the following rights regarding your personal data:

• To access and review your information
• To request correction or deletion of inaccurate or incomplete data
• To object to processing for direct marketing purposes
• To request restriction of processing in certain situations

To exercise these rights, please contact our Data Protection Officer (DPO).

Changes to This Policy

We reserve the right to modify this policy from time to time. Any changes will be posted on our website and/or mobile app.

Contact Us

If you have any questions or concerns about this policy, please don't hesitate to contact us.

Thank you for trusting Novibet with your personal data. We are committed to protecting it and maintaining a safe and secure gaming environment.